Email that i created anki account with got locked out

does any one know what to do when the email you made your anki account with gets locked out by the university. I recently graduated and am now prepping for my boards but due to the school locking out my my email ive lost access to my account because i cannot reset my password or email as far as i can find

You can simply let the account inactive and create another one. Inactive accounts are periodically deleted after a period of time. If you’re a user of only AnkiWeb and don’t have a device where you can store your data, then you’ll have to get in touch with dae.

More info: AnkiWeb account removal - Frequently Asked Questions


If you have forgotten your password and also lost access to your email account, I’m afraid you’ll need to create a new account.

welp thats unfortunate hopefully i can get in touch with my school and have them open the email back up so i can change accounts that i had linked to it. thanks for your help