Downloaded anki deck does not show up (Not even in browse)

Anki Help
1

I have downloaded a deck for medical school however when import the deck it does not shop up and it is not even in my browser when I go to search. It is as if I have not even downloaded anything. I have dried deleting anki and re-downloading it and the same for the deck as well. I’m unsure what to do next.

Also the error message that I received:

Import failed. Debugging info:

Traceback (most recent call last):

File “aqt/importing.py”, line 404, in on_done

File “concurrent/futures/_base.py”, line 432, in result

File “concurrent/futures/_base.py”, line 388, in __get_result

File “concurrent/futures/thread.py”, line 57, in run

File “anki/importing/apkg.py”, line 44, in run

File “anki/importing/anki2.py”, line 41, in run

File “anki/importing/anki2.py”, line 64, in _import

File “anki/importing/anki2.py”, line 103, in _importNotes

File “anki/importing/anki2.py”, line 189, in _uniquifyNote

File “anki/importing/anki2.py”, line 227, in _mid

File “anki/models.py”, line 231, in update

File “anki/rsbackend_gen.py”, line 414, in add_or_update_notetype

File “anki/rsbackend.py”, line 265, in _run_command

anki.rsbackend.TemplateError: Card template ⁨23⁩ has a problem.

2

Try to import it again maybe using File - Import. If it’s in the collection, Anki will tell you about it.

3

That looks like the shared deck has problem with one of the card templates. Older Anki versions didn’t pick up on these errors, so they may have been overlooked in the past.

If the deck author can not fix the problems for you, you’ll need to downgrade to 2.1.26 (see the note at the top of https://changes.ankiweb.net/#/) and import the file - you can upgrade again afterwards. The template will still be invalid, so some of the cards will fail to show correctly until the issue is fixed.