Hi. I’ve recently noticed that sync isn’t working as expected between my devices. This issue is appears on iOS (iPad and iPhone) and on macOS as well so my examples will focus on problems between my iPad and iPhone. I’m using newest version available on apple store (2.0.67).
Subset of my decks looks as follows (new cards limits are: Languages-25, Deutsch-25)
Now when I do ‘review/learning’ cards on my iPhone, sync and sync on iPad, review count is synced properly.
The problem appears when new card is handled on iPhone (or iPad or mac, doesn’t matter). If I mark card red the count on my iPhone looks as follows:
However when I sync (without any issues) on iPad I get
Looks like card went from ‘new card’ to ‘learning’ state just fine but somehow the limit wasn’t updated and I have to do 25 new cards on my iPad. This makes 50 new cards a day and not 25.
I’ve done two things lately that might’ve contributed to this issues: I updated scheduler v2 and I changed some deck settings (adjusting learning steps). I don’t know exactly when this started to happen so I can’t point to cause directly. I’ve checked timezones on my devices and they are the same. Day ends on 4:00 on every device.
When I do ‘Full sync’ to upload from one device and download on the other, counters are updated properly. But as soon as I start doing my cards it happens again.
I hope you can help me.
Edit: I’ve just found out that issue described here Different number of new cards on desktop and mobile is exactly the same as mine, but for me it happens between iphone-desktop, ipad-iphone and ipad-desktop as well