I use ANKI online and on my Android phone. I have 5 active decks.
I downloaded and installed ANKI 3.4.0. to have the possibility to use the computer version as it seemed more flexible.
After installing and logging in with the same details - no decks are visible on my computer. Sync can work between the online version and the Android phone - nothing can be displayed in the computer version.
What might I do wrongly? Any suggestion?
Thanks in advance for all the help.
I’m just a user.
the latest official version is Anki 2.1.35, see https://apps.ankiweb.net
maybe relevant: there’s another flash card software that has “anki” in its name, see AnkiApp is not part of the Anki ecosystem - Frequently Asked Questions
if you use the real Anki: Have you logged in from your desktop?
You helped me a lot. I had to install the right “ANKI”. Now ANKI 2.1.35 is installed and the icon is the same like on my phone.
The issue is the same: Can’t see my decks, even there is no option to “login” or sync.
Any recommendation 
?
does the official tutorial Syncing in Anki: Getting Started help?
Many thanks - I didn’t find this video.
Now the issue is solved. Many thanks to you ijgnd.
Everything works perfectly - thanks a lot for the effective help.
Greetings from Italy,
G.