Hello, I need assistance restoring a deleted “collection.media” folder from an admin, I have already read multiple forums, and most of the time an Admin has to force recovery.
The pictures I put into my protected field of lecture notes are gone and I have tried a couple of things to restore them such as
- restoring anki back up
- using Recuva file restore to try and get the pictures back
- restoring local changes
- contacting an Ankihub members (specific for Anking deck users) and trying to restore it that way
- completely restoring windows to a previous backup
None of these have restored the folder which I permanently deleted on accident. Is your support staff able to restore it by any chance, perhaps to November 4th when everything was normal? Thank you