Can't share decks (two users)

Background: I have to users on my anki mobile and can only synchronise one. I mostly use ankimobile.

But now I wanted to share a deck with friends and i used anki web. Luckily synchronisation worked this time, but it said:

Unfortunately, the default deck can’t be shared at the moment. Please move your cards into a new deck using the computer version, and then try again.

How do I do that? And does this then really work. Do I have to syncrhonise from anki web if i create a new deck? I am afraid that it’ll get lost…

Thanks for your help!

An AnkiWeb account can only sync with one profile/user. If you’re trying to sync both “users” with the same AnkiWeb account, you’re just overwriting one collection with the other collection each time.

That’s correct. If you want to Share a deck on AnkiWeb, it can’t be the “Default” deck – even if you’ve renamed it to something else. That’s a special deck that’s part of your database when it is first created. Take all of those cards, and move them to a different deck.

The error message says you can only do that on desktop, but you should be able to do it in AnkiMobile now too.

  1. If the deck has been renamed from “Default” – rename it back to that.
  2. In Browse – search up the cards – deck:Default – select all of them – Actions > Change Deck.
  3. After you do this, the Default deck will be empty, and it will disappear.
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Thank you, it worked! Do you also know how to move the decks between the users? I would like to synchronise all of my decks

You can use export/import to do that. These directions are for merging 2 collections on different devices, but merging to 2 collections in different profiles will be the same. Syncing with AnkiWeb - Anki Manual