Something has happened when I installed a new version of Anki onto my Mac. Now nothing happens when I open Anki (it shows that it’s not responding). I’ve tried a few different versions to see if this changes matters - it doesn’t.
My plan now is to delete Anki completely and reinstall it. I don’t want my data deleted though! How do I go about this?
I’m thinking one way would be to go to the folder in the “library” where the data is installed called “Anki 2” and rename this folder so that the data is not deleted when Anki is deleted. Then when I install the new version of Anki rename the folder back to “Anki 2” - will this work?
If you rename the Anki2 folder while Anki is closed, Anki will create a new one when you next start it. If it starts correctly, that indicates the issue was with an add-on or something in your prefs21.db file. Make sure you keep the old folder, as it also contains all your card data.