Version 25.07.5, fresh install on Windows 10.
There are the File, Edit, View, Tools, Help sections, but nothing else. No add-ons.
Sometimes the main window does not pop out at all, and the following debug info is given.
Anki 25.07.5 (7172b2d2)
Python 3.13.5 Qt 6.9.1 PyQt 6.9.1
Platform: Windows-10-10.0.19045-SP0
Traceback (most recent call last):
File "C:\Users\(MyUserName)\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\progress.py", line 121, in handler
func()
~~~~^^
File "C:\Users\(MyUserName)\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\main.py", line 231, in on_window_init
fn()
~~^^
File "C:\Users\(MyUserName)\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\main.py", line 278, in setupProfileAfterWebviewsLoaded
self.setupProfile()
~~~~~~~~~~~~~~~~~^^
File "C:\Users\(MyUserName)\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\main.py", line 330, in setupProfile
self.loadProfile()
~~~~~~~~~~~~~~~~^^
File "C:\Users\(MyUserName)\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\main.py", line 515, in loadProfile
self.setup_sound()
~~~~~~~~~~~~~~~~^^
File "C:\Users\(MyUserName)\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\main.py", line 628, in setup_sound
aqt.sound.setup_audio(self.taskman, self.pm.base, self.col.media.dir())
~~~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\Users\(MyUserName)\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\sound.py", line 902, in setup_audio
mpvManager = MpvManager(base_folder, media_folder)
File "C:\Users\(MyUserName)\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\sound.py", line 455, in __init__
super().__init__(window_id=None, debug=False)
~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\Users\(MyUserName)\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\mpv.py", line 466, in __init__
super().__init__(*args, **kwargs)
~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^
File "C:\Users\(MyUserName)\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\mpv.py", line 107, in __init__
self._start_process()
~~~~~~~~~~~~~~~~~~~^^
File "C:\Users\(MyUserName)\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\mpv.py", line 133, in _start_process
self._proc = subprocess.Popen(self.argv, env=self.popenEnv)
~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\Users\(MyUserName)\AppData\Local\AnkiProgramFiles\python\cpython-3.13.5-windows-x86_64-none\Lib\subprocess.py", line 1039, in __init__
self._execute_child(args, executable, preexec_fn, close_fds,
~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
pass_fds, cwd, env,
^^^^^^^^^^^^^^^^^^^
...<5 lines>...
gid, gids, uid, umask,
^^^^^^^^^^^^^^^^^^^^^^
start_new_session, process_group)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\Users\(MyUserName)\AppData\Local\AnkiProgramFiles\python\cpython-3.13.5-windows-x86_64-none\Lib\subprocess.py", line 1554, in _execute_child
hp, ht, pid, tid = _winapi.CreateProcess(executable, args,
~~~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^
# no special security
^^^^^^^^^^^^^^^^^^^^^
...<4 lines>...
cwd,
^^^^
startupinfo)
^^^^^^^^^^^^
PermissionError: [WinError 5] Access is denied.
Deleted all Anki-related files and reinstalled multiple times, no change. Trying this does not help. Changing the video driver and going through steps in the troubleshooting page do not help. When using the Vulkan video driver the blank window simply does not appear.
I didn’t find anything identical in the forum. (maybe I didn’t search hard enough)
Thank you.
