Hello Anki Team,
I am encountering several issues with Anki version 23.12 (55ef11af) on my MacBook with an M2 chip, running macOS 14.2.1. The issues are as follows:
- Anki crashes when I try to open Preferences
CMD + ,
. - The application also crashes when I click the “Browse” tab.
- Anki freezes when I click on “About Anki”.
Here is the error message I receive when attempting to open Preferences:
Anki 23.12 (55ef11af) Python 3.9.15 Qt 6.6.1 PyQt 6.6.0 Platform: macOS-14.2.1-arm64-arm-64bit Traceback (most recent call last): File "aqt.main", line 1259, in onPrefs File "aqt", line 136, in open File "aqt.preferences", line 46, in init File "aqt.preferences", line 96, in setup_collection AttributeError: 'NoneType' object has no attribute 'get_preferences'
P.S.: I have already tried reinstalling Anki, and I’ve downloaded the latest stable version from GitHub for my MacBook CPU architecture.
Here is my relevant MacBook info:
Apple M2 Max, 16-inch, 2023, 64 GB.
I would greatly appreciate your assistance in resolving these issues.
Thank you.