When I try to start Anki, I receive the following error message:
“Error loading Python DLL
I tried following the instructions on Anki’s homepage for addressing this error message: I updated Windows (to Version 10.0.19041), I installed Windows 10 Universal CRT, and I tried installing Microsoft Visual C++ 2017, but I already have Microsoft Visual C++ 2015-2019 installed (version 14.24.28127), so 2017 would not install.
Finally, I tried to uninstall and reinstall Anki. Right-clicking Anki in the Start menu and selecting “uninstall” takes me to Settings->Add/Remove Programs, but Anki does not appear in that list of programs (I previously hid Anki from the list, and don’t know how to make it visible again). So I can’t uninstall.
I appreciate any help, thanks!