I had my account on ankyweb and decided to use it with my iphone. It turns out that anki provided me a mail: ankimemory@“numbers”.com and I can’t syncronise it with my mac as I have another mail. I can’t even have a password for the “anki mail” to log in on my mac and see the same deck on my iphone. And I have already paid… I can see any suport with this regard. Any help?
Just to make sure: Are we talking about creating an account using this site?
I am surprised that you were provided with an email address. On the above-mentioned page, you register with your own address.
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I refer to the Iphone App
Is it the official AnkiMobile app? This one: AnkiMobile Flashcards on the App Store
yes, indeed
Afaik ankimemory@163.com is not related to the Anki ecosystem. It looks like it’s one of many Anki copycats, this time aimed at the Chinese market (https://ankimemory.com). Are you sure you are using the official anki desktop app, the one you can download from https://apps.ankiweb.net/ ?
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