Hello, Since yesterday my anki has not been working every time i press on the app on my laptop it says site cant be reached: the web page at … might be temporarily down or it may have moved permanently to a new web address and so i cant access my anki cards?

Where in the app do you get that message? Are you sure you use the official Anki ( https://apps.ankiweb.net/ )?

Sounds weird. The app opening has nothing to do with the site. Do you mean during syncing? What is your operating system and what Anki version do you run ?

Especially this quote [image] LA123: and so i cant access my anki cards? makes me think that OP is using a knockoff ( Anki knockoffs - Anki FAQs ). They tend to only provide access to their users cards if the user is connected to their servers.

Hello, Since yesterday my anki has not been working every time i press on the app on my laptop it says site cant be reached: the web page at … might be temporarily down or it may have moved permanently to a new web address and so i cant access my anki cards

im using latest version of anki downloaded it off website the windows 10+ version

I don’t know then. Let’s see if other people can help.

Operating system as well Anki version details or even a screenshot would help us more.

Anki not working for me

Anki Help

ZornHadNoChoice September 14, 2025, 5:14pm 15

Try this Anki Desktop not working: The website is not available.

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Anki not working for me

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