I recently changed my laptop to Macbook Pro (M5 Pro). Ever since, I cannot open anki on my mac. I have tried restarting the macbook, uninstalling and reinstalling the latest version, clicking shift to open the app, but nothing works. When I click the icon, it would bounce as if it’s opening, then nothing happens. How can I fix this issue?
Is this a fresh install of Anki on your new computer, or did you “migrate” the install from your old computer? If you had an intel chip before and now have a silicon chip, you need a different install of Anki.
There are lots of posts with advice about this, like –
There are suggested posts at the bottom of the screen, and you can probably search for others.
My previous mac was an M1. I initially migrated my anki, but after seeing that it doesn’t work, I uninstalled and redownloaded from the anki website. I also tried running the Rosetta, but still the same.
When I run the command using Terminal, this error message pops up: “Error: Failed to execute: /Users/Work/Library/Application Support/AnkiProgramFiles/.venv/bin/python -c import aqt, sys; sys.argv[0] = ‘Anki’; aqt.run(): No such file or directory (os error 2)”
Nvm, it is now working after downloading 25.02.7 release version. Thx for the help!
I suspect that the initial failure might have been because the old ~/Library/Application Support/AnkiProgramFiles directory containing an old installation of Anki was migrated/copied to the new computer. The new 25.09 Anki launcher saw that the old AnkiProgramFiles directory existed, expected the python executable at the new 25.09 location to be there, tried to run the missing file, and experienced the failure.
I suspect that deleting the ~/Library/Application Suport/AnkiProgramFiles directory would have fixed the issue. (The 25.09 launcher would see that the directory did not exist, and it would simply install 25.09.02 Anki from scratch.)