The Problem
When I open up the “Browse” tab and multi-select OR try to delete a card (Notes > Delete), the app completely shuts down and I get a crash report message.
What I’ve Done
I’ve done all the steps in the “When problems occur” page - I was using 2.1.64 and repeated the tests with 2.1.65 and it still crashes. I googled but no one else seems to have this specific issue and I can’t tell if other solutions would help. I’ve pasted the error message below.
What should I try next?
Process: anki [1422]
Path: /Applications/Anki.app/Contents/MacOS/anki
Identifier: net.ankiweb.dtop
Version: 2.1.65 (???)
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 501
Date/Time: 2023-08-09 16:22:45.3774 -0700
OS Version: macOS 13.4.1 (22F770820d)
Report Version: 12
Anonymous UUID: F70120B0-ABC9-59CC-0DCE-F2D174346DEC
Time Awake Since Boot: 1500 seconds
System Integrity Protection: enabled
Crashed Thread: 0 CrBrowserMain Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000008
Exception Codes: 0x0000000000000001, 0x0000000000000008
Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [1422]
VM Region Info: 0x8 is not in any region. Bytes before following region: 105553518919672
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
UNUSED SPACE AT START