Hi , I am not able to install the app in lap. it used to work but suddenly it stopped working hence i uninstalled, downloaded again and tried to install getting the below error. Please let me know how can i use again. [image]

Let’s wait for the Anki developers; they sometimes respond. I’d try different packages, since I don’t know what laptop you have or what’s compatible with it. Although, if it’s already running, it should be clear. It’s possible that something is dependent on the internet during installation, and it’s…

Thank you for your help till now, want to use it as soon as possible as used to be.

Do you see the issue if you uninstall the previous version of Anki manually first (from Settings > Apps > Installed apps)?

not able to uninstall as you said when i checking from settings> apps> installed apps. [image]

When I was trying to troubleshoot my own issue, I simply created a new administrator-level user on the system and installed Anki under that username. I determined that the new username was installing Anki, which obviously meant the problem was in the old username’s files, and I was already strugglin…

Do you see the error if you choose this option and install Anki to "C:\Program Files\Anki"? [image] If you don’t have adminstrator administrator access, try installing to a different folder from “C:\Users\ramku\OneDrive”. I suspect this has something to due with OneDrive.

[image] kaiu: I just found a bug that’s been going on for four months now, slowing everything down. The beta 2 version of Anki isn’t working perfectly for me either: sometimes it doesn’t display the deck list, and sometimes the preview is blank. It’s hard to pinpoint and figure out what’s wrong. …

still like this even if i tried install at “C:\Program Files\Anki” [image]

To confirm, this is beta 2 not 1, right?

Anki installer issue

Anki Help

abdo June 11, 2026, 8:01pm 26

Try running this .reg file then install again:

If no luck, you can install 25.09 to “C:\Users\ramku\OneDrive\Desktop\Anki” first (you can close the terminal without completing installation once it shows) then run the 26.05b2 installer again.

Problem installing 26.05

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Anki installer issue

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