Hi , I am not able to install the app in lap. it used to work but suddenly it stopped working hence i uninstalled, downloaded again and tried to install getting the below error. Please let me know how can i use again. [image]

Laptops may require a different installer; see this message: [image] Cant install Anki / Launcher shows error code Help Make sure to pick the correct file for your computer architecture, either anki-26.05b1-win-x64.msi (much more common) or anki-26.05b1-win-arm…

Getting the above error while clicking on the link

[image] I’m fine. What country are you opening the link from?

That’s what I thought. It happens there, like power outages and things going down. But if you’re using a VPN, there are glitches too. You should check access to the website https://github.com/

Let’s wait for the Anki developers; they sometimes respond. I’d try different packages, since I don’t know what laptop you have or what’s compatible with it. Although, if it’s already running, it should be clear. It’s possible that something is dependent on the internet during installation, and it’s…

Thank you for your help till now, want to use it as soon as possible as used to be.

Do you see the issue if you uninstall the previous version of Anki manually first (from Settings > Apps > Installed apps)?

Anki installer issue

Anki Help

kaiu June 7, 2026, 7:16am 2

Laptops may require a different installer; see this message:

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Anki installer issue

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