Anki Error python

Hi, I have the following problem with anki on my laptop ? Can you help me? I have disabled all add-ons and nothing has changed.

Anki 2.1.49 (dc80804a) Python 3.8.6 Qt 5.14.2 PyQt 5.14.2
Platform: Windows 10
Flags: frz=True ao=False sv=2
Add-ons, last update check: 2021-12-02 12:41:47

Caught exception:
Traceback (most recent call last):
File “aqt\”, line 41, in cmd
File “aqt\”, line 142, in _onCmd
File “aqt\”, line 595, in _onBridgeCmd
File “aqt\”, line 503, in _linkHandler
File “aqt\”, line 423, in _answerCard
File “aqt\”, line 430, in _after_answering
File “aqt\”, line 211, in nextCard
File “aqt\”, line 317, in _showQuestion
File “anki\”, line 184, in autoplay
File “anki\”, line 309, in config_dict_for_deck_id

Did you try Check Database?

yes i did nothing changes

I can’t seem to reproduce the issue with your AnkiWeb collection. If problems persist, after syncing normally, you could try force a one-way sync in the preferences screen, then choose Download on your computer.