Anki desktop stops responding

Anki is working fine but when i try to add audio to a card anki freezes and stops responding

Perhaps the -alternate version on Anki’s download site will help?

Thanks but i tried it already same problem

If you press enter or escape does it become responsive? If so, perhaps the recording window is appearing off the screen.

Nope does not become unresponsive just have to close anki which it does without any problem when i press recording sign or f5 it works fine but its when i try to save the recording it says not responding.

Do you use a third-party antivirus program? Perhaps it’s blocking Anki from running lame.exe in Anki’s program folder.

nope dont use an antivirus