Anki "Create Deck" not working on Web or Mac

Anki Help
1

I click “Create Deck” and nothing happens.
Web & Mac App.

Help me help you. What details do you need? I’m a SW Eng so you can be as technical as you want.

I can send a screencast if that helps.

Cheers!

2

I assume you’re talking about the buttons at the bottom of the main Decks screen – in the desktop app, and on the AnkiWeb site. Is that right?

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  • We don’t need a screenshot or video of “nothing” happening. But if something is happening, but it’s just not what you expect [i.e. a pop-up asking you to name the deck] – it would help to know about that.

  • For AnkiWeb – try clearing your cache and cookies for the site.

  • For desktop – try everything on the Troubleshooting Checklist – Troubleshooting - Anki Manual .

1 Like
3

Alright. If this app is so buggy that creating a deck requires clearing cache, I’m out.
RemNotes looks cool.