Anki crashes when I press 'Add'

Was using the Anki desktop today and it was working fine. Put my PC to sleep and came back to Anki, but when I loaded up the PC again, Anki wouldn’t load without crashing.

Went through all the trouble shooting steps (restarted PC, reinstalled Anki, installed latest version of Anki, checked database) and now the Anki app itself loads up without crashing, but whenever I press add, the window that pops up to add the cards crashes and along with it crashes the main Anki window. Not sure where to go from here.

Thanks!

A few things you could try:

  • Renaming the prefs21.db file then starting Anki, which will reset the position of Windows
  • Restarting your computer
  • Trying the Qt5 version if using Qt6, or vice versa.

https://docs.ankiweb.net/files.html#file-locations

great! qt5 version works perfectly. thanks so much

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