I am in the process of using anki, it suddenly stuck, I choose to exit the program, and then click into it, it prompts me to have updates, I click on the official website to download, gt6 and gt5 can be downloaded normally, but it can not be installed, showing an error.
I click into anki again, showing: anki. exe - system error
because can not find python39. dll, can not continue to execute the code.Reinstall the program may solve this problem.
I tried many times, is this kind of situation.
I would like to ask what is going on, I can neither install new, also can not enter anki.
Thank you for your answer.
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.