Anki Auto-Closes After Update

Anki Help
1

Hi all,

Ever since updating to Anki desktop version 2.1.26 64 bit for Windows (10), the app has automatically closed whenever my computer goes to sleep. It seems to back up the cards I’ve made before closing, but I do sometimes have a new card that I’m making get lost whenever I have to step away from my computer for whatever reason. It’s not a major nuisance, but I’d prefer if this just didn’t happen to begin with. If this is a new feature that I’m just not aware of, I’d like to disable it if at all possible.

Thanks in advance

2

Please see: Anki app crashes without any error report when in sleep/hibernate mode windows 10

It’s a bug in the toolkit Anki uses, and you may have more luck with the alternate version.

Can you try installing the:

  1. Latest version from https://apps.ankiweb.net/
  2. Latest alternate version from https://apps.ankiweb.net/
  3. If you are felling adventurous, you can try installing the latest beta (and alternate beta) versions from Intro & Downloads - Anki Betas
3

I’m on the latest Version ⁨2.1.43 (0fbae6bc)⁩ and still has this problem. Whenever I open the laptop after hibernate, Anki crashes and I get a message with a debug option.
Is there any plan to fix this bug or is it considered a minor thing that we have to live with it?

4

It’s a bug in the toolkit Anki uses, so we need to wait for them to fix it I’m afraid.