I have tried the procedures in this link Windows permission problems / Problems / Knowledge Base - AnkiMobile/AnkiWeb Support but it still doesn’t work.
The error message is unable to access Anki media folder. The permissions on your systems temporary folder may be incorrect.
I have also tried to change the file permission of temp folder and gave full control to both temp and anki_temp. However, it is still not working.
Please give me some suggestions o fixing this, thanks in advance!