[Screen Shot 2020-08-31 at 8.27.33 PM] Hello! I’m trying to open my anki app on my desktop and it starts to open and sync, but the update message is preventing the sync from finishing and I can’t click on anything, including the option to update the app now. I have to force quit the app and have…

You can fix the problem either by installing the latest version, or by starting Anki while holding down the shift key, and then clicking on ignore.

+1 TY Had same issue here. Shift key is the solve. Thanks!

[Screen Shot 2020-09-06 at 2.39.11 AM] I’m having the same issue but I am not able to click ignore The buttons to either ignore, No or Yes are not Click-able And i have just updated to the 2.1.33 version - something is wrong - I think all my cards were deleted Please help!!

[Screen Shot 2020-09-06 at 2.44.38 AM] And i am also getting the error of the app being unable to quit

To quit, I had to click on the apple in the left corner and then click force quit. Starting it again by holding down the shift button worked.

Update interfering with sync, App wont open

Anki Help

Topic		Replies	Views
Can't open Anki since new update released Help	1	2769	October 5, 2020
Anki Syncing Frozen Help	2	760	September 2, 2020
Error in opening desktop Help	3	599	September 8, 2020
"Anki Updated" Popup Help	1	908	August 24, 2020
Anki freezes as soon as I open the app Help	3	2872	October 22, 2020

Update interfering with sync, App wont open

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