Anki Forums

Unable to sync from desktop to mobile

Hello,

I’ve been using Anki Desktop for a while. Now, I started using Anki Mobile in my iphone and ipad. However, my tablet and phone isn’y syncing with my desktop. How could I fix this?

Please take a look at https://www.youtube.com/watch?v=YkiM4DPzSVc. If problems persist after that, could you explain the problem in more detail?

Hello, I have watched this video but my Anki! app on my MacBook does not look like yours. It does not give me an option to sync.

Screen Shot 2020-11-16 at 1.22.24 PM|665x500

Please see https://faqs.ankiweb.net/ankiapp-is-not-part-of-the-anki-ecosystem.html