Technical Issue with only one deck (greyed out screen)


I am having a technical issue where after a few minutes of reviewing one of my decks, the screen goes completely gray for subsequent cards:

If I wait a few minutes and come back to the deck, it will work for a short period of time and then go back to grey. The deck works fine on my anki mobile, and my other decks work fine as well. I have tried all troubleshooting suggestions from the manual. Any help on this would be greatly appreciated! This is the Anking v12 deck that has the issue.

If it happens when all add-ons are disabled, you could try changing your video driver: Display Issues - Anki Manual