Hello,
I am having a technical issue where after a few minutes of reviewing one of my decks, the screen goes completely gray for subsequent cards:
If I wait a few minutes and come back to the deck, it will work for a short period of time and then go back to grey. The deck works fine on my anki mobile, and my other decks work fine as well. I have tried all troubleshooting suggestions from the manual. Any help on this would be greatly appreciated! This is the Anking v12 deck that has the issue.