Unable to access my decks

Hi there,

I have created several decks via Anki Desktop, and have accessed the system yesterday to find all my decks faded out and unable to access.

I have not uploaded any add ons as suggested in help forums so I am not sure what is going on?


That happens when you make changes in screens like the browser, and clicking in the main window should un-fade it.

Hi Dae,

I am not sure that is was is happening in my case. I have logged on again a moment ago and now all the decks (except one) have disappeared.

That sounds like a separate issue. You may be able to recover from a backup: Restoring an Automatic Backup (Recovering from Data Loss) - Frequently Asked Questions

Hi Dae,

OMG you are a life saver. Right before my exam.

Thank you so much.


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