Sync media always fail!

AnkiDroid (Android) Help
1

Hello, since a week now, everytime I Sync my AnkiDroif, it doesn’t work for the media : 'Media Sync failed.

AnkiDroid Version = 2.24.0 (ebcf8e0e34921628b9b8a496c66ffd4adbb3705f)
Backend Version = 0.1.64-anki25.09.2 (25.09.2 3890e12c9e48c028c3f12aa58cb64bd9f8895e30)
Android Version = 16 (SDK 36)
ProductFlavor = full
Device Info = Sony | Sony | XQ-FS | XQ-FS54_EEA | XQ-FS54 | qcom
WebView Info = [com.google.android.webview.beta | 797704203]: Mozilla/5.0 (Linux; Android 16; XQ-FS54 Build/71.1.A.2.210; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/152.0.7977.42 Safari/537.36
ACRA UUID = dbbaf409-28e1-4633-9dfd-82020b75f5cd
FSRS = 5.1.0 (Enabled: true)
Crash Reports Enabled = false

Thanks a lot for your help^,

Yoannjap

2

That usually means either sync is getting stuck on an oversized file, or you don’t have enough room for all of your media. The first thing to do for both of those issues is to run 3-dots menu > Check > Check Media.

You currently have over 10 GB of media in your AnkiWeb account. If that isn’t all still being used, you’ll do yourself, your devices, and the servers a favor by running Delete unused and syncing those changes to AnkiWeb and your other devices. (Then, when you’re confident that hasn’t caused any issues, run media check again and 3-dots menu > Empty Trash.