Sync Failure Medical School

Anki Help
1

I have loaded the AnKing deck and the Anking addons for anki 2.1.22+ (I have 2.1.5). I have synced successfully after using the deck and the addons, but in the past day or so this message has appeared when I try to sync from my desktop Anki:

Syncing failed:
Traceback (most recent call last):
File “aqt\sync.py”, line 382, in _sync
File “aqt\sync.py”, line 362, in _abortingSync
File “anki\sync.py”, line 116, in sync
File “anki\sync.py”, line 196, in sanityCheck
File “anki\sched.py”, line 53, in reset
File “anki\sched.py”, line 753, in _resetRev
File “anki\sched.py”, line 750, in _resetRevCount
File “anki\sched.py”, line 195, in _walkingCount
File “anki\decks.py”, line 517, in parents
KeyError: ‘AnKing::Zanki Step Decks::Zanki Hematology & Oncology’

I have no idea how to resolve this so that I can use the Anki Mobile App. Any help would be much appreciated!!!

2

If your message is correct, you are using a version of Anki 2.1.5 that was released in 2018 with a bunch of add-ons that have been tested to work on 2.1.22, which was released in 2020. I would recommend sorting out the version discrepancies first.

3

Thanks Andrew. I updated Anki, and now I’m getting a different error message:
Debug info:
Anki 2.1.30 (06a69c25) Python 3.8.0 Qt 5.14.1 PyQt 5.14.1
Platform: Windows 10
Flags: frz=True ao=True sv=1
Add-ons, last update check: 2020-08-11 15:17:57

Caught exception:
Traceback (most recent call last):
File “aqt\webview.py”, line 37, in cmd
File “aqt\webview.py”, line 123, in _onCmd
File “aqt\webview.py”, line 547, in _onBridgeCmd
File “aqt\toolbar.py”, line 171, in linkHandler
File “aqt\toolbar.py”, line 189, in browseLinkHandler
File “aqt\main.py”, line 1043, in onBrowse
File "aqt_init.py", line 105, in open
File “C:\Users\chris\AppData\Roaming\Anki2\addons21\874215009\advancedbrowser\core.py”, line 207, in init
origInit(self, mw)
File “<C:\Program Files\Anki\decorator.pyc:decorator-gen-140>”, line 2, in init
File “anki\hooks.py”, line 638, in decorator_wrapper
File “anki\hooks.py”, line 629, in repl
File “aqt\browser.py”, line 599, in init
File “aqt\browser.py”, line 666, in setupMenus
File “aqt\gui_hooks.py”, line 535, in call
File “anki\hooks.py”, line 583, in runHook
File "C:\Users\chris\AppData\Roaming\Anki2\addons21\1918380616_init.py", line 79, in setupMenu
a.setShortcut(QKeySequence(getUserOption(“Shortcut of ‘Number of tags’”, “Ctrl+t”)))
File “C:\Users\chris\AppData\Roaming\Anki2\addons21\1918380616\config.py”, line 25, in getUserOption
if key in userOption:
TypeError: argument of type ‘NoneType’ is not iterable

Can you make any sense of this?

4

I should not that this used to occur when I tried to sync, but not I am able to sync but not able to change certain settings or “Browse”

5

The issue was solved by completely removing all add-ons and reinstalling the updated versions.

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