Anki Forums

Issue syncing Anki

Was trying to sync mobile Anki and computer, but am encountering issues. I finally downloaded from Web on my phone to overwrite, but am still getting sync failure message when I try to sync on my computer (see details below):

“Syncing failed:
Traceback (most recent call last):
File “aqt/sync.py”, line 429, in _sync
File “aqt/sync.py”, line 409, in _abortingSync
File “anki/sync.py”, line 137, in sync
File “anki/sync.py”, line 219, in sanityCheck
File “anki/schedv2.py”, line 68, in reset
File “anki/sched.py”, line 556, in _resetRev
File “anki/sched.py”, line 553, in _resetRevCount
File “anki/schedv2.py”, line 213, in _walkingCount
File “anki/decks.py”, line 630, in parents
KeyError: ‘AnKing::Zanki Step Decks::Zanki GI’”

Any suggestions? I’ve never had this issue with syncing before.

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