Shortcut picuter couldn't show correctly

Hi, I try the anki-2.1.15-windows.exe, anki-2.1.22-windows.exe, anki-2.1.26-windows.exe in windows-7.
I meet the problems, the shortcut picture can show correctly. Can someone show me how to fix it? Thanks.

Are you using an VPN? Try disabling your Firewall. Please see:

  1. Anki interface is broken. Tried everything
  2. Anki must be able to connect to a local port

Related to:


Thanks for your reply. It seems the root cause. But I have no permission to change to Firewall/VPN, it’s the office’s computer.