Hi all! My anki keeps crashing when I am in “Browse” or adding new cards. I have tried the following solutions, but the problem keeps returning.
restarting my computer
deleting and redownloading the app
signing out of AnkiHub
resetting window preferences
pressing “shift” when I open the app
The error message that pops up says “Termination reason: namespace SIGNAL, code 5 Trace/BPT trap: 5” among a long list of other things. Please let me know if you know how to fix this problem!!! Thank you!
I do not use Grammarly but I do use an Anki remote with custom keyboard routing. I typically only use one screen. The crashing only occurs when I attempt to add new cards or browse decks.
The next time it crashes, please click on “Report” and then paste the top ~100 lines here. There’s a good chance it won’t reveal anything, but sometimes it can.
Thread 0:: CrBrowserMain Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x18cbbbf54 mach_msg2_trap + 8
1 libsystem_kernel.dylib 0x18cbce280 mach_msg2_internal + 80
2 libsystem_kernel.dylib 0x18cbc4bb8 mach_msg_overwrite + 604
3 libsystem_kernel.dylib 0x18cbbc2d0 mach_msg + 24
4 CoreFoundation 0x18ccda7e4 __CFRunLoopServiceMachPort + 160
5 CoreFoundation 0x18ccd90c4 __CFRunLoopRun + 1208
6 CoreFoundation 0x18ccd84b8 CFRunLoopRunSpecific + 612
7 HIToolbox 0x19652adf0 RunCurrentEventLoopInMode + 292
8 HIToolbox 0x19652ac2c ReceiveNextEventCommon + 648
9 HIToolbox 0x19652a984 _BlockUntilNextEventMatchingListInModeWithFilter + 76
10 AppKit 0x18feff97c _DPSNextEvent + 636
11 AppKit 0x18fefeb18 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 716
12 AppKit 0x18fef2f7c -[NSApplication run] + 464
13 libqcocoa.dylib 0x10fbc3cd0 0x10fbb0000 + 81104
14 QtCore 0x109d9a41c QEventLoop::exec(QFlagsQEventLoop::ProcessEventsFlag) + 532
15 QtCore 0x109d914a4 QCoreApplication::exec() + 112
16 QtWidgets.abi3.so 0x10d975cb0 meth_QApplication_exec(_object*, _object*) + 96
17 anki 0x1027c4260 cfunction_call + 104
18 anki 0x10277d7bc _PyObject_MakeTpCall + 136
19 anki 0x10287e048 _PyEval_EvalFrameDefault + 23972
20 anki 0x10277ea44 _PyFunction_Vectorcall + 720
21 anki 0x10287c2d4 _PyEval_EvalFrameDefault + 16432
22 anki 0x10277e864 _PyFunction_Vectorcall + 240
23 anki 0x10287d1c4 _PyEval_EvalFrameDefault + 20256
24 anki 0x102881688 _PyEval_EvalCode + 532
25 anki 0x1028781a0 PyEval_EvalCode + 80
26 anki 0x1028cc1b8 run_mod + 152
27 anki 0x1028cb714 PyRun_StringFlags + 152
28 anki 0x1028cb638 PyRun_SimpleStringFlags + 64
29 anki 0x1026df7f8 Py_RunMain + 340
30 anki 0x1024bc9b4 anki::main::hdccffdbbbc705678 + 1560
31 anki 0x1024bf620 std::sys_common::backtrace::__rust_begin_short_backtrace::hf191117396ca654b + 12
32 anki 0x1024bdbd0 main + 1172
33 anki 0x1024bdbd0 main + 1172
34 anki 0x1024bdbd0 main + 1172
35 anki 0x1024bdbd0 main + 1172
36 anki 0x1024bdbd0 main + 1172
37 anki 0x1024bdbd0 main + 1172
38 anki 0x1024bdbd0 main + 1172
39 anki 0x1024bdbd0 main + 1172
40 anki 0x1024bdbd0 main + 1172
41 anki 0x1024bdbd0 main + 1172
42 anki 0x1024bdbd0 main + 1172
43 anki 0x1024bdbd0 main + 1172
44 anki 0x1024bdbd0 main + 1172
45 anki 0x1024bdbd0 main + 1172
46 anki 0x1024bdbd0 main + 1172
47 anki 0x1024bdbd0 main + 1172
48 anki 0x1024bdbd0 main + 1172
49 anki 0x1024bdbd0 main + 1172
50 anki 0x1024bdbd0 main + 1172
51 anki 0x1024bdbd0 main + 1172
52 anki 0x1024bdbd0 main + 1172
53 anki 0x1024bdbd0 main + 1172
54 anki 0x1024bdbd0 main + 1172
55 anki 0x1024bdbd0 main + 1172
56 anki 0x1024bdbd0 main + 1172
57 anki 0x1024bdbd0 main + 1172
58 anki 0x1024bdbd0 main + 1172
59 anki 0x1024bdbd0 main + 1172
60 anki 0x1024bdbd0 main + 1172
61 anki 0x1024bdbd0 main + 1172
62 anki 0x1024bdbd0 main + 1172
63 anki 0x1024bdbd0 main + 1172
64 anki 0x1024bdbd0 main + 1172
65 anki 0x1024bdbd0 main + 1172
66 anki 0x1024bdbd0 main + 1172
67 anki 0x1024bdbd0 main + 1172
68 anki 0x1024bdbd0 main + 1172
69 anki 0x1024bdbd0 main + 1172
70 anki 0x1024bdbd0 main + 1172
71 anki 0x1024bdbd0 main + 1172
72 anki 0x1024bdbd0 main + 1172
73 anki 0x1024bdbd0 main + 1172
74 anki 0x1024bdbd0 main + 1172
75 anki 0x1024bdbd0 main + 1172
76 anki 0x1024bdbd0 main + 1172
77 anki 0x1024bdbd0 main + 1172
78 anki 0x1024bdbd0 main + 1172
79 anki 0x1024bdbd0 main + 1172
80 anki 0x1024bdbd0 main + 1172
81 anki 0x1024bdbd0 main + 1172
82 anki 0x1024bdbd0 main + 1172
83 anki 0x1024bdbd0 main + 1172
84 anki 0x1024bdbd0 main + 1172
85 anki 0x1024bdbd0 main + 1172
86 anki 0x1024bdbd0 main + 1172
87 anki 0x1024bdbd0 main + 1172
88 anki 0x1024bdbd0 main + 1172
89 anki 0x1024bdbd0 main + 1172
90 anki 0x1024bdbd0 main + 1172
91 anki 0x1024bdbd0 main + 1172
92 anki 0x1024bdbd0 main + 1172
93 anki 0x1024bdbd0 main + 1172
94 anki 0x1024bdbd0 main + 1172
95 anki 0x1024bdbd0 main + 1172
96 anki 0x1024bdbd0 main + 1172
97 anki 0x1024bdbd0 main + 1172
98 anki 0x1024bdbd0 main + 1172
99 anki 0x1024bdbd0 main + 1172
100 anki 0x1024bdbd0
I’m afraid I can’t see anything significant in that, but I appreciate you taking the time to post it. Unfortunately I don’t have much in the way of other ideas, though I would recommend you try experimenting with turning off your keyboard mapping and any other utilities you may have running, to see if that makes any difference.