Problem when exiting anki

This keeps on coming up when i try and exit anki

An error occurred. Please use Tools > Check Database to see if that fixes the problem.
If problems persist, please report the problem on our support site. Please copy and paste the information below into your report.
Anki 2.1.35 (84dcaa86) Python 3.8.0 Qt 5.14.2 PyQt 5.14.2
Platform: Windows 10
Flags: frz=True ao=False sv=1
Add-ons, last update check: 2020-12-28 20:17:18

Caught exception:
Traceback (most recent call last):
File “aqt\”, line 1016, in closeEvent
File “aqt\”, line 462, in unloadProfileAndExit
File “aqt\”, line 439, in unloadProfile
File “aqt\”, line 548, in unloadCollection
File “aqt\”, line 812, in closeAllWindows
File “”, line 137, in closeAll
File “aqt\”, line 724, in closeWithCallback
File “aqt\”, line 482, in saveNow
File “aqt\”, line 589, in saveTags
File “anki\”, line 68, in flush
File “anki\”, line 344, in update_note
File “anki\”, line 267, in _run_command

Did you try using the Tools > Check Database menu item as suggested?

1 Like

If you did, please force Anki closed then see if the issue reoccurs. When problems occur - Frequently Asked Questions