Issue Description:
After updating to the latest NVIDIA driver (572.16) the Anki app crashes (unexpectedly quits without any info/error messages when executed from terminal) when trying to open any menu that populates new window. (So, basically, Add, Browse, Stats buttons in the toolbar). In all cases the crash sequence is as follows:
Click on a toolbar menu button
A new blank white window appears
Application freezes for approximately 1 second
Anki terminates unexpectedly with no error message
Change video driver setting to any option other than Vulkan fixes the issue (usual behavior as it was before the driver update).
After the rollback to the previous NVDIAD driver (566.36) the issue is also gone - Vulkan and other Video Drivers are functioning regular.
I think it is worth to report this bug to NVIDIA, but I donāt know if this issue happens only on my PC, or Vulkan was broken in some degree for all users in the latest driver update.
The thing is that I donāt know if it is a bug that affects all users, so I created this thread to possibly get other users feedback. It is quite possible that this issue happens not only on 24.06.3, but also on newer Anki versions.
OS: Microsoft Windows 11 Home 10.0.26200 N/A Build 26200
When trying to open āAbout Ankiā¦ā, āBrowseā tab or āAddā tab or editing of cards, with the render mode set to āVulkanā, Anki crashes. Though, normally browsing through the decks works completely fine.
Reason why I really want to use Anki is because all other modes are very slow - when changing sides of cards or going to the next card, thereās around 0.5-2s delay. With Vulkan everything is instantenous.
Iāve seen other forum post on here, with name āInability to Use Vulkan Normally on Multi-GPU Devices with MSHYBRID Enabled in UEFIā, which I thought could be related to my problem. Though, after changing BIOS settings from hybrid video card mode to discrete, nothing changed. The same problem persists.
Unfortunately I cannot share video of the problem because as a new user I cannot add attachments and cannot add links to posts.
If itās just a crash, I donāt think we need a video to see it. Is something more extraordinary happening?
Since youāve already tried all the other drivers (right? and restarted after each switch?), try running Anki from a terminal window. Like this ā Startup Issues - Anki Manual ā except (for your version) use anki-console.exe, instead of .bat.
Apparently the issue was caused by Nvidia Game Ready Driver, starting from version 572.16. On Anki forums there was already a topic with name ā[Bug]: Latest NVIDIA driver (572.16) breaks Vulkan Video Driverā.
Now, after installing the latest driver (version 591.59, from December 18, 2025), everything works correctly on the Vulkan rendering mode.