Not able to install using "anki-launcher-25.07.5-windows"

Anki Help
1

Hi Guys,

so I just tried to install Anki on windows 11, installing for the first time and I’m getting below error :

Anki Launcher

Checking for updates…
Unable to check for Anki versions. Please check your internet connection.

Error: Failed to run (-1073741819): C:\Users\91971\AppData\Local\Programs\Anki\uv.exe run --no-project --no-config --managed-python --with pip-system-certs --python 3.13.5 C:\Users\91971\AppData\Local\Programs\Anki\versions.py:
Press enter to close…

That’s it, and then it closes, I’m stuck what do I do, I checked other discussions, but it doesn’t help.

I tried to run that command in cmd prompt, but it runs without any error and doesn’t give any output. Please help

3

Do you have Astrill VPN installed? Please see

1 Like
4

Hi, no I don’t have any VPN software installed. Not sure what the issue is :frowning:

5

Have you checked the rest of the usual suspects for things that can block a connection – antivirus, firewall, proxy?

6

Please run cmd.exe, then type/paste the following in and press enter:

netsh winsock show catalog

What does it show?

2 Likes
7

It gives a long output, anything specific you’re looking for?

8

You should copy-paste it here. Dae might take some time before he sees this again.

9

im having the same issue if someone figured this out please please let me know

11

I guess this is a network connection problem. For example, accessing GitHub or Amazon’s S3 in mainland China often encounters obstacles. The previous versions were complete installation packages.

12

That’s tracked on Provide a simpler way for users to enable a pypi mirror? · Issue #4226 · ankitects/anki · GitHub

13

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