Hello, In february, my laptop with my anky app was stolen. I had createed all my desks on this laptop and there was about two thousand vocabulary words for my studies. I am sure that I had once synchronized my data on AnkiWeb, but now when I connect to my account onthe website, I cannot find any o…

I’m really sorry to hear about your laptop. From what I can see in your AnkiWeb account (associated with the email address you used to post here) – you created the account in 2022, but in late 2023, you stopped using it for studying or syncing. After 6 months of inactivity, in May 2024, your collec…

Thank you for your answer. I did not use my account for six months. I did not know the data would be deleted. Unfortunately, I do not have any solutions to get the data back. Kind regards, Charles Prévoteau

If you are going to leave your account inactive, make sure you have it connected to an email address that you check regularly. AnkiWeb sends a warning email 30 days before taking action, and you can re-activate your account by following the directions in that email.

Loss of all my Anki data

Anki Syncing & AnkiWeb

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Loss of all my Anki data

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