Anki Forums

Issues with new update

Hi everyone,
I recently opened up the Anki app which I haven’t used in a while and it prompted me to update it. After updating, I keep receiving 3 error messages for add ons that I had been using with the previous version. After receiving these error messages the app automatically closes and I can never access preferences or any of its settings. I have tried deleting the app and downloading the other update 2.1.34 alternate, I have also tried restarting my computer and not sure what else to do. I am currently running the latest update of Mac OS 10.15.7



Thanks!

Please see https://faqs.ankiweb.net/when-problems-occur.html

1 Like

had the same isssue. downgraded to 2.1.26, updated add-ons, and reinstalled 2.1.34. working now.