Issue with importing new decks

[aegrilme]

Any time I try to import a new deck it comes up with this code
Import failed. Debugging info:
Traceback (most recent call last):
File “aqt\importing.py”, line 404, in on_done
File “concurrent\futures_base.py”, line 432, in result
File “concurrent\futures_base.py”, line 388, in __get_result
File “concurrent\futures\thread.py”, line 57, in run
File “lib\site-packages\anki\importing\apkg.py”, line 37, in run
UnicodeDecodeError: ‘utf-8’ codec can’t decode byte 0xb5 in position 1: invalid start byte

Any help would be greatly appreciated, as I have exams in a couple days and need to start revising…

[ferophila]

There seems to be an issue with the file to be imported, it needs to be UTF-8 formatted.

https://docs.ankiweb.net/importing/text-files.html

[aegrilme]

I’m really sorry but I’m not very good with this kind of stuff, what would you reccomend me doing to fix this issue?

[Danika_Dakika]

Ask the person who created the file to format it correctly.

If you created it yourself, I’m sure you’re also capable of following the formatting directions on that page. But if you need clarification on part of it, ask.

[dae]

Please try the steps on Troubleshooting - Anki Manual