Importing apkg gives utf-8 error

Anki Help
1

When trying to import the .apkg of a friend it doesn’t work and it gives me this debug information:
‘utf-8’ codec can’t decode byte 0xb5 in position 1: invalid start byte

But there is only one way to export decks, no utf-8 options here like with xls…
How can this be solved?

2
  • What version of Anki are you using (Help > About > Copy debug info)?
  • What version is your friend using?
  • Do either of you have Tools > Preferences > Editing > “Legacy import/export handling” turned on?
  • Have you restarted with all add-ons disabled (#2 on the Troubleshooting Checklist) and tried again?
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