Image Occlusion Enhanced [Official Support Thread]

[quote=“glutanimate, post:2, topic:924”]

Problem description

Each time I change some image occlusion cards from the Edit Image occlusion icon, the preview on the browser stop working and I need to force stop and restart anki to be able to continue changing my image occlusion cards from the browser

Checklist

Please replace the space inside the brackets with an x if the following items apply:

x* I’ve restarted Anki to see if it helps
x* I’ve verified that I use the latest version of the add-on by redownloading it from AnkiWeb
x* I’ve verified that I use the latest version of Anki by checking at https://apps.ankiweb.net#download
x* I’ve tried to disable other add-ons to see if there are any interactions present

  • My issue disappears when I hold shift while starting Anki. ? If I restart it works but I don’t have time to restart everytime
    x* I’ve checked if anyone else reported this problem before by looking through the issue reports. I also checked to see if there is a section about known issues in the add-on description, documentation, or README.

Information about your Anki set-up

Please open Anki, go to Help → About, click on “Copy Debug Info”, and paste the result between the backticks below (if the button does not appear you are using an older version of Anki 2.1 and will need to update first):

Anki 25.02 (038d85b1)  (ao)
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
Platform: Windows-10-10.0.26100

===Add-ons (active)===
(add-on provided name [Add-on folder, installed at, version, is config changed])
Advanced Review Bottom Bar ['1136455830', 2024-08-22T13:04, 'None', '']
Image Occlusion Enhanced ['1374772155', 2022-04-09T09:15, 'None', '']

===IDs of active AnkiWeb add-ons===
1136455830 1374772155

===Add-ons (inactive)===
(add-on provided name [Add-on folder, installed at, version, is config changed])
Advanced Browser ['874215009', 2024-10-27T15:20, 'None', '']
Anki Simulator ['817108664', 2023-11-06T18:26, 'None', '']
BetterSearch ['1052724801', 2024-03-06T17:25, 'None', '']
Clickable Tags v20 ['1739176371', 2022-01-30T23:58, 'None', '']
Create Filtered Deck from the Browser ['861263371', 2017-08-29T20:57, 'None', '']
Custom Background Image and Gear Icon ['1210908941', 2025-01-29T09:31, 'None', mod]
Customize Keyboard Shortcuts ['24411424', 2023-11-01T10:17, 'None', mod]
Extended Tag AddEdit Dialog ['1135507717', 2023-11-11T17:58, 'None', '']
Filtered deck from browser selection - study review cards in browser order ['127393092', 2023-03-19T19:02, 'None', '']
Full Screen Toggle ['1612375712', 2018-08-25T04:21, 'None', '']
Legacy ReMemorize ['323586997', 2020-11-20T06:27, 'None', '']
Preview Slideshow ['90397199', 2021-08-06T09:42, 'None', mod]
Review Heatmap ['1771074083', 2022-06-30T03:43, 'None', '']
Speed Focus Mode auto-alert auto-reveal auto-answer ['1046608507', 2022-12-16T12:24, 'None', '']
True Retention ['613684242', 2017-11-19T21:43, 'None', '']
Zoom for Anki24 - Keep zoom level after reboot Fixed by Shige ['1923741581', 2025-01-08T16:23, 'None', mod]

Error message (if any)

If you’ve received an error message, please copy and paste it between the backticks below:
no message, just the preview does not show my cards anymore. see sreenshot


before changing image or after force restart anki: