ID doesn't work

Anki Help
1

Hello,

I would like to synchronise my anki deck with my laptop but it doesn’t work. I use the email address and the password that works on anki web and on my phone.
I got this error message when I try to log in into the laptop app.
image

Please let me know what to do as I really would like to use it on my laptop (it works on my normal pc but I’m away from home now).

Thanks

Francois

Thank you,

2

You’re using an old version of Anki: Anki 2.0 support has ended - Frequently Asked Questions

You can update from here: https://apps.ankiweb.net/

3 Likes
3

Thank you !

It works now =)

1 Like