Flash cards I was supposed to receive from a purchased course

I purchased a course to help study for my nmls safe exam and within the course the instructor offers his own flash card study sets which are supposed to be accessible through anki, after going through his website link and downloading anki the flash cards from his course are no where to be found. How to I solve this problem and get his flash cards which I paid for ?

Did you get an APKG file? If not, what kind of file did you get?

I didn’t get any file.

You should contact the instructor to give you a download link of the deck package.