Hi all,
I’m getting the below error when I click check media. Never experienced this before. I did check database but I’m still getting the error. I also tried check media with addons disabled using shift but that didnt work too. Could someone help me please?
# Error
An error occurred. Please use Tools > Check Database to see if that fixes the problem.
If problems persist, please report the problem on our [support site](https://help.ankiweb.net). Please copy and paste the information below into your report.
Anki 2.1.22 (0ecc189a) Python 3.8.0 Qt 5.14.1 PyQt 5.14.1
Platform: Windows 10
Flags: frz=True ao=False sv=2
Add-ons, last update check: 2022-07-09 10:40:03
Caught exception:
Traceback (most recent call last):
File "aqt\taskman.py", line 65, in _on_closures_pending
File "aqt\taskman.py", line 53, in <lambda>
File "aqt\mediacheck.py", line 70, in _on_finished
File "concurrent\futures\_base.py", line 432, in result
File "concurrent\futures\_base.py", line 388, in __get_result
File "concurrent\futures\thread.py", line 57, in run
File "aqt\mediacheck.py", line 58, in _check
File "lib\site-packages\anki\media.py", line 175, in check
File "lib\site-packages\anki\rsbackend.py", line 322, in check_media
File "lib\site-packages\anki\rsbackend.py", line 212, in _run_command
anki.rsbackend.IOError: IOError { info: "file disappeared" }