Error on running the application for the first time after a fresh installation

[mikesyoon]

Hi all,

I got this error after running it for the first time, anyone know how to fix this issue?

Many thanks.

[abdo]

Updating your graphics drivers should help.

See:

Frustration! Please Help - Show Answer Malfunction

What’s your graphics card? Maybe enabling the hardware acceleration will help with this issue, but enabling the hardware acceleration should be already possible after updating your graphics card driver and I’m not sure why it didn’t work. Maybe install OpenGL Extensions Viewer from GLView: Advanced OpenGL and Vulkan Diagnostics - RealTech VR to check OpenGL version. Clicking the download link didn’t work for me for some reason, but using the download url from that link strangely worked just fi…

[dae]

If that doesn’t help, you may have more luck with ‘angle’: https://changes.ankiweb.net/#/known-issues