Error install AnkiDesktop on Mac OS 26.3: peer closed connection without sending TLS close_notify

Anki Help
1

Hello,

I am unable to install AnkiDesktop on MacOS 26.3.
Would someone please help me get this working? I’ve already paid for the iPhone app so I would really like to have this working. :frowning:

Screenshot 2026-03-01 at 19.51.32
Screenshot 2026-03-01 at 19.51.321732×1136 260 KB

I have tried installing the version before the current one and I still get errors like these.

Thank you!

2

I think that this suggests that a network issue might be causing the connection to close prematurely.

I suggest examining your network connection, especially things like proxies, firewalls, VPNs, regional internet-block issues, etc. You might want to experiment with using different a network connection via VPN or mobile hotspot, or try using a different network connection altogether if your computer is mobile.

Workarounds:

  • Install Anki 25.02.7. That is an older version, the last before the switch to the new installer.
  • Possibly consider installing All in Anki. Warning: this is not an official Anki package. Instead, a community member pre-built Anki into an all-in-one package that doesn’t require further installation steps. But, it is not official, and you would need to decide whether you trust the person who made it.
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3

I think that this suggests that a network issue might be causing the connection to close prematurely.

I thought yesterday that this might be the case and switched to another network connection but to no avail. One thing to note, though, I had NordVPN running in the background the entire time.

I have a Windows partition in my Mac and was able to install in the Windows version into that partition. This partition does not have NordVPN running in it, though.

This morning, I disconnected from NordVPN and tried installing the MacOS version again. Installation successful!

Thank you for your input, BenJamesBen! Have a lovely week!

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