After entering Anki and just revising one or two cards, the app crashes and says “Anki encountered a problem please follow the troubleshooting steps.” I have followed the troubleshooting, disabled all add-ons but the error persists. I tried searching for the error on Google, but couldn’t find anything useful. I have copied and pasted the error message to the bottom of my post. I followed the steps on the ‘When problems occur’ page, but the error message does not go away. I have just recently updated Anki, last week, and there are no more updates. The app crashes no matter of what deck I study. What should I do?
Anki 23.12.1 (1a1d4d54)
Python 3.9.15 Qt 6.6.1 PyQt 6.6.1
Platform: Windows-10-10.0.22621
Traceback (most recent call last):
File “aqt.taskman”, line 142, in _on_closures_pending
File “aqt.taskman”, line 86, in
File “aqt.taskman”, line 106, in wrapped_done
File “aqt.operations”, line 127, in wrapped_done
File “aqt.reviewer”, line 537, in after_answer
File “aqt.reviewer”, line 550, in _after_answering
File “aqt.reviewer”, line 252, in nextCard
File “aqt.reviewer”, line 367, in _showQuestion
File “anki.cards”, line 139, in question
File “anki.cards”, line 155, in render_output
File “anki.template”, line 225, in render
File “anki.template”, line 272, in _partially_render
File “anki._backend_generated”, line 1415, in render_existing_card
File “anki._backend”, line 166, in _run_command
anki.errors.InvalidInput: missing template