Cloze Deletion Anki 2.1.46

Hello! I am new to cloze deletion and have been struggling to get it to work on my mac.
I tried command, control, c, and nothing happened. I noticed that my tool menu is blacked out and I can’t really use the […] option either. I have screenshots of what my screen looks like along with the front and back templates. Can someone help me figure this out?

You need to select some text first, or click in a field.

Thank you for your response.

I highlight the word I want to cloze delete and do the shortcut but nothing happens and the menu is still blacked out (please see attached).

The frozen fields add-on interferes with Anki hence the blacked out tool menu and cloze deletion.

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