Cannot download any Anki addons

Anki Help
1

Hello,

Whenever I attempt to install an addon I receive the following error:

One or more errors occurred:

651521808: Please check your internet connection. (‘Connection aborted.’, FileNotFoundError(2, ‘No such file or directory’))

Here are some details about my installation and process:

Version ⁨2.1.60 (76d88073)⁩
Python 3.9.15 Qt 6.4.2 PyQt 6.4.0

Tools → Add-ons → Get Add-ons → Enter Code

1771074083
651521808

Doesn’t seem to be firewall related, seems that it reaches Anki Web but finds that the file/directory doesn’t exist.

Thank you :slight_smile:

2

Try reinstalling 2.1.60

Couldn’t replicate this issue(Qt5 only)

Similar problem:

3

I attempted with both versions:

[anki-2.1.60-windows-qt5.exe]
[anki-2.1.60-windows-qt6.exe]

The same error was thrown for both versions.

OP in the referenced post stated that version 2.1.35 had no issues with addons, I found this to be the same. I was able to install both addons in that version and reinstall latest and the “Set Font Size” addon is working. However, “Review Heatmap” requires version <= 2.1.48 so that is the version I am running.

To be clear, the CA cert was present under c:\program files\anki\lib\certifi\

If you have any further steps to resolve the issue in 2.1.60 I would be happy to try, even at the expense of Heatmap (the UI is nicer…)

4

2.1.35 was the latest stable release for OP (back in jun 2021)

there is this workaround if you want to try it

5

Yep that’s what I did, thanks for explaining :slight_smile:

6

Maybe your system has an environmental variable set that is telling the web library to look for the certificates in a different, missing location?

7

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