Backup / sincronização

Hi, my name is Maria Eduarda. I was trying to acess my cards in the cloud and got a message that my ANKI was too full, so i could lose my last backup. When i accepted the option to lose my last backup Anki just erased all my files. Now i am desperate, because I had to much important information in the program. Is there something that you guys can do to help me, please?
No momento da sincronização entre o programa do anki do meu computador e o Anki web perdi todos os meus arquivos. Me ajude. Preciso de um e-mail para contato.

Você pode recuperar seus dados assim:

https://docs.ankiweb.net/files.html?#backups

1 Like