Anki works when the internet is off

Anki Help
1

I can’t launch the application on Windows, it first loads and then immediately shuts down. No errors appear. I tried all the methods. The program only starts by pressing shift or when the Internet is disconnected. Please tell me what else can be done to launch the program?

2

Version 24.06.3 (d678e393) Python 3.9.18 Qt 6.6.2 PyQt 6.6.1
windows 10
First time trying to install

3

The firewall disabled and allowed the application to exchange data, and also removed the antivirus

4

Is this what solved it?
Or are these just some of the things you tried, and you still have an issue?

5

No, it didn’t solve the problem. That’s just what I was trying to do.

6

A Shift-start disables add-ons and prevents automatic syncing – but if you’re just installing it fresh, neither of those things should be an issue.

Can you try running it from a command prompt instead? If you have it installed at the default location, run it with this bat file command, and post the output here [preferably in a preformatted-text/code block].

%LocalAppData%\Programs\Anki\anki-console.bat
7

Here is the result with the Internet turned on

C:\Users\KaMo User>"%LocalAppData%\Programs\Anki\anki-console.bat"
Anki starting...
Initial setup...
Preparing to run...
2024-08-15 09:52:03,802:INFO:aqt.mediasrv: Serving on http://127.0.0.1:61848
todo: windows paths in import screen
Starting main loop...
Для продолжения нажмите любую клавишу . . .

Here is the result with the Internet turned off

C:\Users\KaMo User>"%LocalAppData%\Programs\Anki\anki-console.bat"
Anki starting...
Initial setup...
Preparing to run...
2024-08-15 10:31:59,034:INFO:aqt.mediasrv: Serving on http://127.0.0.1:62407
todo: windows paths in import screen
Starting main loop...
update check failed: ╨Я╤А╨╛╨▓╨╡╤А╤М╤В╨╡ ╨╕╨╜╤В╨╡╤А╨╜╨╡╤В-╤Б╨╛╨╡╨┤╨╕╨╜╨╡╨╜╨╕╨╡.

╨Ю╨▒ ╨╛╤И╨╕╨▒╨║╨╡: тБиerror sending request for url (): error trying to connect: dns error: ╨н╤В╨╛╤В ╤Е╨╛╤Б╤В ╨╜╨╡╨╕╨╖╨▓╨╡╤Б╤В╨╡╨╜. (os error 11001)тБй
2024-08-15 10:38:49,304:WARNING:waitress: unhandled close event
Для продолжения нажмите любую клавишу . . .

type or paste code here

8

That all looks great. Does that mean it didn’t crash? Or it still crashed, but didn’t show you any errors?

1 Like
9

(when internet is on)

That indicates Anki has exited. Did you manually close it? What about when internet is off?

10

In the first case, Anki closed itself (this is with the Internet on). In the second case, Anki works and does not close (when the Internet is off)

11

Anki didn’t crash, it just shut down on its own and didn’t show any errors.

12

I suspect something else on your system, such as an antivirus, VPN, proxy or firewall is causing this. If you run any such software, you could try turning it off or adding an exception for Anki, to see if it helps.

1 Like
13

I’ve already removed the antivirus. I turned off the firewall and added Anki to the exceptions. I don’t use VPN or proxy. I’ve tried everything, I don’t even understand what else it could be.

14

A fresh Windows install might resolve the problem, but that’s a lot of work. I’m afraid I don’t have any other suggestions.

1 Like
15

Only reinstalling Windows helped.
Anki works.
Thanks for helping me figure it out!!!

2 Likes
16

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